Category Archives: Culture Change

Leadership Can Be Learned, Gilmore Crosby’s new book, is out!

The following is excerpted with permission: Introduction Despite all that has been written on the subject, the premise of this book is that leadership is poorly understood because human systems are poorly under- stood. Like the paradigms of old, which … Continue reading

Posted in Alignment, Change Management, Cross-Functional Work, Culture Change, Emotional Intelligence, Friedman, Gilmore Crosby, Leadership, Lean Manufacturing, Matrixed Work, Organization Development, Safety Culture, Systems Thinking | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

T-Groups Applied to Industry

Posted in Culture Change, Emotional Intelligence, Leadership, Organization Development, Robert P Crosby, Systems Thinking, T-Groups | Tagged , , , , , , , , , , , , , , | Leave a comment

Generative Power

The following is an excerpt is from Chris Crosby’s upcoming book: Organization Alignment: Authority, Power, and Results Generative Power The intersection between authority, power, and love is where you will find a critical ingredient as to whether your organization is … Continue reading

Posted in Alignment, Culture Change, Emotional Intelligence, Leadership, Organization Development, Systems Thinking | Tagged , , , , , , | Leave a comment

Robert P Crosby discusses his book, Culture Change in Organizations

Posted in Culture Change, Leadership, Organization Development, Robert P Crosby | Tagged , , | Leave a comment

Addy Clip #2 – Key Factors in Engagement

High performance is possible in any organization. In this brief video (5 minutes), the second in a series, our founder explores the steps taken to engage work groups.

Posted in Change Management, Culture Change, Leadership, Organization Development, Robert P Crosby, Safety Culture, Survey Feedback | Tagged , , , , , | Leave a comment

Authority & Performance: Addy Clip #1

High performance is possible in any system with the right blend of clear authority and engagement. In this brief video (9 minutes and 15 seconds), the first in a series, our founder explores the steps taken that have led to … Continue reading

Posted in Alignment, Change Management, Culture Change, Emotional Intelligence, Leadership, Organization Development, Robert P Crosby, Systems Thinking, T-Groups | Tagged , , , , , , , , , , , , , | Leave a comment

Engagement for the Bottom Line: Do you have a strategy to engage all layers of your organization?

Research consistently draws a direct correlation between employee engagement and business results. Indeed, the top 25% of companies in a recent study of workplace engagement (involving 25 million employees in 195 countries) had significantly better: Productivity Customer Ratings Turnover Absenteeism … Continue reading

Posted in Culture Change, Emotional Intelligence, Leadership, Organization Development, Safety Culture, Systems Thinking | Tagged | Leave a comment

Putting Your Skin in the Game: The OD Practitioner as Organizer

The following is an excellent description of Crosby & Associates’ approach to Organization Development (OD), written by our founder and reprinted from the OD Practitioner, Vol 27, #2&3, 1995.  It is also a solid guide for sponsors and agents of change: Some 20 … Continue reading

Posted in Change Management, Culture Change, Leadership, Organization Development, Robert P Crosby, Systems Thinking | Tagged , | Leave a comment

Leadership, Authority, and Emotional Intelligence – A Case Study from the PECO Nuclear Turnaround

Abstract: The following is written from a practitioner’s point of view. The hypothesis is that organizations that respect the role of emotion in human systems, in concert with other variables such as role, goal, and decision clarity, will meet or … Continue reading

Posted in Change Management, Culture Change, Emotional Intelligence, Leadership, Organization Development | Tagged , , , , , , , , , , , , | 1 Comment

Examples of Work Culture Shifts

From: Finding fault and Blame  To: “Make it work” – Take responsibility From: Language of “I’ll try”  To: “I’ll do it” From: Low trust and morale  To: High trust and morale From: Low concern for safety  … Continue reading

Posted in Culture Change | Tagged , , , , , , | Leave a comment