Monthly Archives: December 2015

Survey Feedback/Action Research

From a letter by Robert P. Crosby: …Later John Scherer and I began a company emphasizing survey feedback as much earlier developed by Floyd Mann and Rensis Likert, colleagues of Dr. Ronald Lippitt who had become both a champion of and … Continue reading

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The Interpersonal Gap – Part One

The main section of Crosby & Associates East Coast US President Gilmore Crosby’s presentation of Dr. John Wallen’s theory (12 minutes). Wallen’s four behavioral skills, the remainder of the presentation, can be accessed through the video’s link to Vimeo. [The … Continue reading

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