Monthly Archives: October 2018

Where lies the issue? The individual or the system?

I was recently queried about how to address poor performance by a front line supervisor. Here is my response: Agreed, the issue may lie with the supervisor. In my experience, however, many leap to that, because they don’t know where … Continue reading

Posted in Alignment, Culture Change, Gilmore Crosby, Leadership, Organization Development, Systems Thinking | Leave a comment