Tag Archives: Culture Change

Leadership and the Frontline Workforce: Lessons from the Targets of Change

My latest and greatest book is out, in which frontline workers tell true stories of Lewinian change from “us versus them” to high performance and morale! Listen in here as AI team pf podcasters briefly review it: https://traffic.libsyn.com/59ce511e-0f15-4965-ae74-09993330565a/LFW_AI_Podcast.mp3 This book … Continue reading

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Dialogue versus debate

A colleague of mine posted the following after listening to my most recent podcast: While there is a difference between debate and dialogue in many cultures, in other cultures it is more blurred. Three examples will suffice. The Dutch are … Continue reading

Posted in Emotional Intelligence, Groupdynamics, Organization Development | Tagged , , | 2 Comments

View from a Target – An electrician and union steward meets applied behavioral science!

This post is the second of several that consist of transcripts of conversations with frontline workers, inspired by the audio histories complied by the late Studs Terkel. My intention here is to let the workers speak for themselves. You can … Continue reading

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View from a target: Before and After – A Union VP meets Applied Behavioral Science

This post is the first of several that consist of transcripts of conversations with frontline workers, inspired by the audio histories complied by the late Studs Terkel. My intention here is to let the workers speak for themselves. You can … Continue reading

Posted in Change, Culture Change, Groupdynamics, Lean Manufacturing, Organization Development, Safety Culture, T-Groups | Tagged , , , | Leave a comment

Leadership Can Be Learned, Gilmore Crosby’s new book, is out!

The following is excerpted with permission: Introduction Despite all that has been written on the subject, the premise of this book is that leadership is poorly understood because human systems are poorly under- stood. Like the paradigms of old, which … Continue reading

Posted in Alignment, Change Management, Cross-Functional Work, Culture Change, Emotional Intelligence, Friedman, Gilmore Crosby, Leadership, Lean Manufacturing, Matrixed Work, Organization Development, Safety Culture, Systems Thinking | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

T-Groups Applied to Industry

Posted in Culture Change, Emotional Intelligence, Leadership, Organization Development, Robert P Crosby, Systems Thinking, T-Groups | Tagged , , , , , , , , , , , , , , | Leave a comment

Survey Feedback/Action Research

From a letter by Robert P. Crosby: …Later John Scherer and I began a company emphasizing survey feedback as much earlier developed by Floyd Mann and Rensis Likert, colleagues of Dr. Ronald Lippitt who had become both a champion of and … Continue reading

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Addy Clip Three – Goal Alignment

High performance is possible in any organization. In this brief video (1 minute and 41 seconds), the third in a series, our founder describes a process that quickly aligned and engaged an industrial plant that went on to meet and … Continue reading

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Addy Clip #2 – Key Factors in Engagement

High performance is possible in any organization. In this brief video (5 minutes), the second in a series, our founder explores the steps taken to engage work groups.

Posted in Change Management, Culture Change, Leadership, Organization Development, Robert P Crosby, Safety Culture, Survey Feedback | Tagged , , , , , | Leave a comment

Authority & Performance: Addy Clip #1

High performance is possible in any system with the right blend of clear authority and engagement. In this brief video (9 minutes and 15 seconds), the first in a series, our founder explores the steps taken that have led to … Continue reading

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