Author Archives: crosbyod
The Interpersonal Gap by John Wallen
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Engagement for the Bottom Line: Do you have a strategy to engage all layers of your organization?
Research consistently draws a direct correlation between employee engagement and business results. Indeed, the top 25% of companies in a recent study of workplace engagement (involving 25 million employees in 195 countries) had significantly better: Productivity Customer Ratings Turnover Absenteeism … Continue reading
The Cost of Doing Nothing versus OD Results
Effective Organization Development (OD) is not a needless expense, nor is it a luxury. It is part of a sound strategy to meet or exceed business performance expectations. The cost of staying stuck at or near your current performance is … Continue reading
Putting Your Skin in the Game: The OD Practitioner as Organizer
The following is an excellent description of Crosby & Associates’ approach to Organization Development (OD), written by our founder and reprinted from the OD Practitioner, Vol 27, #2&3, 1995. It is also a solid guide for sponsors and agents of change: Some 20 … Continue reading
Dealing with that problem employee is possible!
Most managers have one or two employees that are capable technically but not performing the way they wish. The challenge is how to get them up to speed. Unfortunately, most managers avoid being honest with these employees until they are … Continue reading
Posted in Leadership
Tagged Authority, Chris Crosby, Conflict, Leadership, Performance Management, Supervisory Skills, Systems Thinking
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IT Implementation Success – Engagement and Decision-Making
For decades research has shown that a consistently high percentage of IT implementations are train wrecks. Besides the real problem of budget over-runs and long delays, recent data (see http://calleam.com/WTPF/?page_id=1445) includes an alarming number of implementations going “so badly that … Continue reading
Posted in Change Management
Tagged change management, Engagement, Gil Crosby, Implementation, IT Implementation
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Leadership, Authority, and Emotional Intelligence – A Case Study from the PECO Nuclear Turnaround
Abstract: The following is written from a practitioner’s point of view. The hypothesis is that organizations that respect the role of emotion in human systems, in concert with other variables such as role, goal, and decision clarity, will meet or … Continue reading
Posted in Change Management, Culture Change, Emotional Intelligence, Leadership, Organization Development
Tagged Authority, change management, Culture Change, employee involvement, EQ, Leadership, Leadership Development, Nuclear, OD, Organization Development, Robert P Crosby, Systems Thinking, whole systems change
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Leadership Development – Robert P. Crosby EQ in the Workplace Workshop – June 23rd-27th 2014
“Tough Stuff” EQ in the Workplace Workshops are intensive Applied Behavioral Science trainings which combine cutting edge knowledge about leadership and human behavior with powerful personal insights and skill building. Lead Faculty Robert P. Crosby, 85 years young, developed Tough … Continue reading
Posted in Leadership, T-Groups
Tagged Leadership, Leadership Development, Robert P Crosby, T-Groups
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Leadership and Human Systems – How Authority Relationships Influence Behavior
Edwin Friedman This is an expansion of an earlier post: A colleague in the nuclear industry recently asked my opinion of the role “boss stress” plays in nuclear safety culture. Research (study after study indicates that the boss-subordinate relationship is … Continue reading
Posted in Leadership
Tagged Authority, Culture, Friedman, Gil Crosby, Leadership, Nuclear safety culture, Systems, Systems Thinking
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A future of Organization Development (OD)
Despite the ancient wisdom, “there is nothing new under the sun,” many OD practitioners and their customers seem to be addicted to finding what is “new.” This habit has been manifested over the past few decades through a constant stream … Continue reading
Crosby & Associates Leadership and Organization Development Blog 