Author Archives: crosbyod

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About crosbyod

Crosby & Associates OD is a catalyst for high performance & morale. Our methods are a unique blend grounded in research and decades of experience. In the spirit of Kurt Lewin, the founder of OD, as we partner with you in the present we transfer our methods to you so you are independent in the future. Contact us here or at www.crosbyod.com

Leadership, Authority, and Emotional Intelligence – A Case Study from the PECO Nuclear Turnaround

Abstract: The following is written from a practitioner’s point of view. The hypothesis is that organizations that respect the role of emotion in human systems, in concert with other variables such as role, goal, and decision clarity, will meet or … Continue reading →

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Leadership Development – Robert P. Crosby EQ in the Workplace Workshop – June 23rd-27th 2014

“Tough Stuff” EQ in the Workplace Workshops are intensive Applied Behavioral Science trainings which combine cutting edge knowledge about leadership and human behavior with powerful personal insights and skill building. Lead Faculty Robert P. Crosby, 85 years young, developed Tough … Continue reading →

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Leadership and Human Systems – How Authority Relationships Influence Behavior

Edwin Friedman This is an expansion of an earlier post: A colleague in the nuclear industry recently asked my opinion of the role “boss stress” plays in nuclear safety culture. Research (study after study indicates that the boss-subordinate relationship is … Continue reading →

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A future of Organization Development (OD)

Despite the ancient wisdom, “there is nothing new under the sun,” many OD practitioners and their customers seem to be addicted to finding what is “new.” This habit has been manifested over the past few decades through a constant stream … Continue reading →

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Sponsor, Agent, Target (SAT) – A Systems Approach to Everyday Work Life

This post, co-authored by Gil and Chris Crosby, is based on founder and father Robert P. Crosby’s adaptation of Daryl R. Conner’s change model. In today’s organization, most people work with and depend on individuals outside of their immediate work … Continue reading →

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Lean Manufacturing

The key to lean is Action Research. Giving credit to Kurt Lewin, those on the front lines continually assessed the current situation, created actions towards a desired state, implemented, evaluated and recycled the process. Americans frequently ‘bought’ the product at … Continue reading →

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The Eight Missing Elements in Project Management

There are eight elements frequently missing in Product Development and Project Management, thus seriously impairing such activities. In fact, most organizations accept as a given that these critical activities will be late and over budget, and will only be salvaged, … Continue reading →

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The ERP Puzzle – Key pieces of successful software implementation

Most businesses use some form of an Enterprise Resource Planning (ERP) system. Many have a terrible time during initial implementation or during subsequent upgrades. Despite this, ERP systems are here to stay. ERP systems (such as Oracle, MAS90, and SAP) … Continue reading →

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Self Differentiated Leadership

A self-differentiated leader is able to lead and connect simultaneously. They respect their own inner guidance system – what they want, think, and feel – and convey their sense of direction clearly, calmly, and consistently. They follow their own path, … Continue reading →

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T-Group as Cutting Edge Post #5:

Implications for OD Practice The first major implication from what I have written above is that team and even some leadership development, not just T-group training, needs to be done with intact groups. This minimizes the problem of transfer of … Continue reading →

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