Category Archives: Emotional Intelligence
The Interpersonal Gap by John Wallen
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Engagement for the Bottom Line: Do you have a strategy to engage all layers of your organization?
Research consistently draws a direct correlation between employee engagement and business results. Indeed, the top 25% of companies in a recent study of workplace engagement (involving 25 million employees in 195 countries) had significantly better: Productivity Customer Ratings Turnover Absenteeism … Continue reading
Leadership, Authority, and Emotional Intelligence – A Case Study from the PECO Nuclear Turnaround
Abstract: The following is written from a practitioner’s point of view. The hypothesis is that organizations that respect the role of emotion in human systems, in concert with other variables such as role, goal, and decision clarity, will meet or … Continue reading
Posted in Change Management, Culture Change, Emotional Intelligence, Leadership, Organization Development
Tagged Authority, change management, Culture Change, employee involvement, EQ, Leadership, Leadership Development, Nuclear, OD, Organization Development, Robert P Crosby, Systems Thinking, whole systems change
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Emotional Intelligence – Keeping Your Car on the Track
Aristotle said “Anyone can become angry – that is easy, but to be angry with the right person at the right time, and for the right purpose and in the right way – that is not within everyone’s power and … Continue reading
Crosby & Associates Leadership and Organization Development Blog 