Category Archives: Emotional Intelligence
Leadership Can Be Learned, Gilmore Crosby’s new book, is out!
The following is excerpted with permission: Introduction Despite all that has been written on the subject, the premise of this book is that leadership is poorly understood because human systems are poorly under- stood. Like the paradigms of old, which … Continue reading
T-Groups Applied to Industry
Generative Power
The following is an excerpt is from Chris Crosby’s upcoming book: Organization Alignment: Authority, Power, and Results Generative Power The intersection between authority, power, and love is where you will find a critical ingredient as to whether your organization is … Continue reading
The Interpersonal Gap – Part One
The main section of Crosby & Associates East Coast US President Gilmore Crosby’s presentation of Dr. John Wallen’s theory (12 minutes). Wallen’s four behavioral skills, the remainder of the presentation, can be accessed through the video’s link to Vimeo. [The … Continue reading
Authority & Performance: Addy Clip #1
High performance is possible in any system with the right blend of clear authority and engagement. In this brief video (9 minutes and 15 seconds), the first in a series, our founder explores the steps taken that have led to … Continue reading
Personal Authority in the Workplace (PAW)
The following set of self-differentiated leadership principles are excerpted from Fight, Flight, Freeze: Taming Your Reptilian Brain and Other Practical Approaches to Self-Improvement (Second Edition) by Gilmore Crosby. For ordering information visit: Crosbyod.com Personal Authority in the Workplace (PAW) PAW includes a high … Continue reading
Tuckman Revisited (Again)
I’ve always found Tuckman’s model of group development (form, storm, norm and perform) useful in understanding group dynamics. As with any individual, group or cultural awareness, if you are unaware you are more likely to be swept along in predictable and counter-productive reactions; … Continue reading
The Interpersonal Gap by John Wallen
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Engagement for the Bottom Line: Do you have a strategy to engage all layers of your organization?
Research consistently draws a direct correlation between employee engagement and business results. Indeed, the top 25% of companies in a recent study of workplace engagement (involving 25 million employees in 195 countries) had significantly better: Productivity Customer Ratings Turnover Absenteeism … Continue reading
Leadership, Authority, and Emotional Intelligence – A Case Study from the PECO Nuclear Turnaround
Abstract: The following is written from a practitioner’s point of view. The hypothesis is that organizations that respect the role of emotion in human systems, in concert with other variables such as role, goal, and decision clarity, will meet or … Continue reading