Category Archives: Systems Thinking
Authority & Performance: Addy Clip #1
High performance is possible in any system with the right blend of clear authority and engagement. In this brief video (9 minutes and 15 seconds), the first in a series, our founder explores the steps taken that have led to … Continue reading
Posted in Alignment, Change Management, Culture Change, Emotional Intelligence, Leadership, Organization Development, Robert P Crosby, Systems Thinking, T-Groups
Tagged Authority, Change, change management, crosbyod.com, Culture Change, Emotional Intelligence, employee involvement, Leadership, Leadership. Authority, OD, Organization Development, Robert P Crosby, Systems Thinking, whole systems change
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Personal Authority in the Workplace (PAW)
The following set of self-differentiated leadership principles are excerpted from Fight, Flight, Freeze: Taming Your Reptilian Brain and Other Practical Approaches to Self-Improvement (Second Edition) by Gilmore Crosby. For ordering information visit: Crosbyod.com Personal Authority in the Workplace (PAW) PAW includes a high … Continue reading
Posted in Emotional Intelligence, Leadership, Systems Thinking
Tagged Authority, Emotional Intelligence, EQ, Gil Crosby
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Tuckman Revisited (Again)
I’ve always found Tuckman’s model of group development (form, storm, norm and perform) useful in understanding group dynamics. As with any individual, group or cultural awareness, if you are unaware you are more likely to be swept along in predictable and counter-productive reactions; … Continue reading
Posted in Change Management, Emotional Intelligence, Leadership, Organization Development, Systems Thinking
Tagged Conflict, Forming
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Engagement for the Bottom Line: Do you have a strategy to engage all layers of your organization?
Research consistently draws a direct correlation between employee engagement and business results. Indeed, the top 25% of companies in a recent study of workplace engagement (involving 25 million employees in 195 countries) had significantly better: Productivity Customer Ratings Turnover Absenteeism … Continue reading
Putting Your Skin in the Game: The OD Practitioner as Organizer
The following is an excellent description of Crosby & Associates’ approach to Organization Development (OD), written by our founder and reprinted from the OD Practitioner, Vol 27, #2&3, 1995. It is also a solid guide for sponsors and agents of change: Some 20 … Continue reading
Sponsor, Agent, Target (SAT) – A Systems Approach to Everyday Work Life
This post, co-authored by Gil and Chris Crosby, is based on founder and father Robert P. Crosby’s adaptation of Daryl R. Conner’s change model. In today’s organization, most people work with and depend on individuals outside of their immediate work … Continue reading
Posted in Change Management, Systems Thinking
Tagged change management, Chris Crosby, Conner, Gil Crosby, SAT, Sponsor Agent Target, Systems Thinking
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Boss Stress – Or the 5 Characteristics of Chronically Anxious Systems
My posting from a nuclear power discusion group on Linked In: Kate brought up another critical point – “boss stress.” That’s actually one of the biggest variables in any human system. Edwin Friedman pointed out 5 behavioral characteristics of systems … Continue reading
Don’t Chase the Stray Cow – Lessons on Leadership and Human Systems (from my upcoming book “Leadership Can Be Learned”)
“That’s just like my cows.” I’ll never forget Norm, a down to earth engineer who had been dealing with and managing people for decades, speaking up during the retreat I was facilitating. I had just drawn a bell shaped curve … Continue reading
Posted in Leadership, Systems Thinking
Tagged Authority, Friedman, Gil Crosby, Group Dynamics, Leadership, Systems Thinking
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Systems Thinking – an excerpt from my e-newsletter
The Paradigm of Personality Have You Looked Under the Hood and Checked Your Paradigm Lately? We are all a product of our times. Innocent in our youth, we soak up the beliefs of our culture like a sponge, quickly allowing … Continue reading
Crosby & Associates Leadership and Organization Development Blog 