Author Archives: crosbyod
Sponsor, Agent, Target (SAT) – A Systems Approach to Everyday Work Life
This post, co-authored by Gil and Chris Crosby, is based on founder and father Robert P. Crosby’s adaptation of Daryl R. Conner’s change model. In today’s organization, most people work with and depend on individuals outside of their immediate work … Continue reading
Posted in Change Management, Systems Thinking
Tagged change management, Chris Crosby, Conner, Gil Crosby, SAT, Sponsor Agent Target, Systems Thinking
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Lean Manufacturing
The key to lean is Action Research. Giving credit to Kurt Lewin, those on the front lines continually assessed the current situation, created actions towards a desired state, implemented, evaluated and recycled the process. Americans frequently ‘bought’ the product at … Continue reading
The Eight Missing Elements in Project Management
There are eight elements frequently missing in Product Development and Project Management, thus seriously impairing such activities. In fact, most organizations accept as a given that these critical activities will be late and over budget, and will only be salvaged, … Continue reading
The ERP Puzzle – Key pieces of successful software implementation
Most businesses use some form of an Enterprise Resource Planning (ERP) system. Many have a terrible time during initial implementation or during subsequent upgrades. Despite this, ERP systems are here to stay. ERP systems (such as Oracle, MAS90, and SAP) … Continue reading
Posted in Change Management
Tagged Change, change management, Chris Crosby, employee involvement, Implementation
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Self Differentiated Leadership
A self-differentiated leader is able to lead and connect simultaneously. They respect their own inner guidance system – what they want, think, and feel – and convey their sense of direction clearly, calmly, and consistently. They follow their own path, … Continue reading
T-Group as Cutting Edge Post #5:
Implications for OD Practice The first major implication from what I have written above is that team and even some leadership development, not just T-group training, needs to be done with intact groups. This minimizes the problem of transfer of … Continue reading
Posted in T-Groups
Tagged Authority, Culture Change, Lewin, OD, Organization Development, Robert P Crosby, T-Groups, whole systems change
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T-group as Cutting Edge Post#4: T-group Innovations: Our “Tough Stuff” Model
Our “Tough Stuff” trademarked name is true to the essence of the original laboratory training, but adapted to highlight workplace relevance. Our unique T-group innovations are interwoven throughout each Tough Stuff event. Each location we help transform has Tough Stuff … Continue reading
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Tagged OD, Organization Development, Robert P Crosby, T-Groups
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T-Group as Cutting Edge Post #3: Differences Between “Stranger’ Groups and “Intact” Groups
Almost all T-groups have been composed of people meeting each other for the first time. Thus they were called “stranger” groups or laboratories (“laboratory training” was an early common term for the workshop that included T-groups). Even in corporations like … Continue reading
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Tagged OD, Organization Development, Robert P Crosby, T-Groups
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T-Group as Cutting Edge Post #2: Making the Case for T-Groups Today – A Manufacturing Plant Adaptation
The following outlines the innovative way we used T-groups as a critical component of the strategy to transform the plant recognized by Obama in 2011. The intervention started in 2004 with two major events. The first was a joint T-group … Continue reading
Posted in T-Groups
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T-group as Cutting Edge: Today? Really?
An edited version of the following appears in a recent edition of the ODPractitioner The author, Robert P Crosby, is trained by the founders of Organization Development (OD). His first “Training-group” (T-group) was in 1953 followed by “Train-the-Trainers” with Lippitt, … Continue reading
Posted in Organization Development, T-Groups
Tagged Culture Change, Lewin, OD, Organization Development, Robert P Crosby, T-Groups
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Crosby & Associates Leadership and Organization Development Blog 