Author Archives: crosbyod
Where lies the issue? The individual or the system?
I was recently queried about how to address poor performance by a front line supervisor. Here is my response: Agreed, the issue may lie with the supervisor. In my experience, however, many leap to that, because they don’t know where … Continue reading
Why Does Your Business Exist?
I was recently asked that on a social media site. Here is my answer: My business exists partially in honor of my grandfather, who was an hourly worker on the railroad in Pittsburgh. My father, who founded Crosby & Associates, … Continue reading
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HeQ, SheQ, and the Three Bears
Once upon a time twin babies were born. Because the babies had a full range of feelings, from happy to sad, mad, afraid and every nuance in between, and because the twins showed what they were feeling without hesitation, the … Continue reading
Posted in Emotional Intelligence, Gilmore Crosby
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Are Leaders Born or Bred
Reprinted from the May 3 2018 Zimbabwe Financial Times HR PERSPECTIVE: Are leaders born or bred? MEMORY Nguwi (MN) caught up with one of the leading Organisation Development Experts from the USA and explored what makes a leader. Gilmore Crosby … Continue reading
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How Not to Implement Change
Take a hands off approach. Keep your distance. Don’t explain the “why” of the change. Handle “resistance,” by putting people through training so they will “embrace change” (“Who Moved My Cheese” being a prime example). “Hold people accountable to embrace … Continue reading
Posted in Change Management, Gilmore Crosby, Leadership
Tagged change management, Leadership, vision
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The Limitations of Traditional Leadership Programs
The most recent book by Organization Development (OD) master practitioner Gilmore Crosby, entitled Leadership Can Be Learned: Clarity, Connection, and Results, describes how leaders can be more effective in their interpersonal, group, and large-system interactions. During a recent conversation about his book, … Continue reading
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Leadership Can Be Learned Video
Join the author as he describes his second book!
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Leadership Can Be Learned, Gilmore Crosby’s new book, is out!
The following is excerpted with permission: Introduction Despite all that has been written on the subject, the premise of this book is that leadership is poorly understood because human systems are poorly under- stood. Like the paradigms of old, which … Continue reading
Posted in Alignment, Change Management, Cross-Functional Work, Culture Change, Emotional Intelligence, Friedman, Gilmore Crosby, Leadership, Lean Manufacturing, Matrixed Work, Organization Development, Safety Culture, Systems Thinking
Tagged Authority, Change, change management, Conflict, Culture Change, Emotional Intelligence, Engagement, EQ, Forming, Friedman, Gandhi, Group Dynamics, Implementation, Leadership, Leadership Development, Lewin, Nuclear, OD, Organization Development, Patton, Performance, Personality Theory, Reptilian Brain, SAT, Supervisory Skills, Systems Thinking, Tuckman, vision, Wallen, whole systems change
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Matrixed Work, Authority & Hierarchy
I recently posted this to an OD group: I wrote this in the middle of the night last night, not specifically as a response to this string, but it is relevant. I was actually stimulated by my search, with the … Continue reading
Stretch goals versus continuous improvement…a false dichotomy
A consultant named John Reeve posted the above picture on linkedin with the title “Continuous Improvement may lead to Mediocrity.” I agree, but fear this will become one more typically oversimplified consulting message, such as “core competencies” (which led to companies … Continue reading
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