Author Archives: crosbyod

About crosbyod

Crosby & Associates OD is a catalyst for high performance & morale. Our methods are a unique blend grounded in research and decades of experience. In the spirit of Kurt Lewin, the founder of OD, as we partner with you in the present we transfer our methods to you so you are independent in the future. Learn more at

Crosby Style OD

I recently wrote this to colleagues in a professional OD group: Crosby Style OD develops individuals, groups, and organizations mostly through group processes that engage the people who are dealing with problems in generating and implementing their own solutions. Kurt … Continue reading

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Four Key Ingredients for Engagement and Results

The first post in Chris Crosby’s new blog!  

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Micro-Invalidation & Micro-Aggression: Walking the Line Between Awareness and Dogmatism/Group Think

Summary: Until all human beings are consistently treated with equal respect, concepts such as micro-invalidation are needed. However, applied loosely and then defended, such concepts can also have an unintended chilling effect on cross-cultural dialogue. I’ve been part of an … Continue reading

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Where lies the issue? The individual or the system?

I was recently queried about how to address poor performance by a front line supervisor. Here is my response: Agreed, the issue may lie with the supervisor. In my experience, however, many leap to that, because they don’t know where … Continue reading

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Why Does Your Business Exist?

I was recently asked that on a social media site. Here is my answer: My business exists partially in honor of my grandfather, who was an hourly worker on the railroad in Pittsburgh. My father, who founded Crosby & Associates, … Continue reading

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HeQ, SheQ, and the Three Bears

Once upon a time twin babies were born. Because the babies had a full range of feelings, from happy to sad, mad, afraid and every nuance in between, and because the twins showed what they were feeling without hesitation, the … Continue reading

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Are Leaders Born or Bred

Reprinted from the May 3 2018 Zimbabwe Financial Times HR PERSPECTIVE: Are leaders born or bred? MEMORY Nguwi  (MN) caught up with one of the leading Organisation Development Experts from the USA and explored what makes a leader. Gilmore Crosby … Continue reading

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How Not to Implement Change

Take a hands off approach. Keep your distance. Don’t explain the “why” of the change. Handle “resistance,” by putting people through training so they will “embrace change” (“Who Moved My Cheese” being a prime example). “Hold people accountable to embrace … Continue reading

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The Limitations of Traditional Leadership Programs

The most recent book by Organization Development (OD) master practitioner Gilmore Crosby, entitled Leadership Can Be Learned: Clarity, Connection, and Results, describes how leaders can be more effective in their interpersonal, group, and large-system interactions. During a recent conversation about his book, … Continue reading

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Leadership Can Be Learned Video

Join the author as he describes his second book!  

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